Privacy Policy

1. Who We Are

Dr. Mindful, operated by JORGE ARTURO FERNANDEZ TAPIA, offers an online educational sleep program guided by Dr. Jorge A. Fernández.

2. Information We Collect

Dr. Mindful may collect:

• Full name
• Email address
• Phone number
• State and time zone
• Form responses about availability, goals, readiness and program fit
• Preferred contact method
• Scheduling information
• SMS and email communication preferences
• Consent records, including date, time, source and opt-in status
• Referring URL and campaign parameters
• Basic website and analytics data, subject to consent

3. Information We Do Not Request

The application form does not request medical records, medical history, diagnoses, prescription information or other sensitive health records. Please do not submit medical records or sensitive health information through the website, forms, email or SMS. The website and messaging systems are not presented as HIPAA-compliant medical record systems.

4. How We Use Information

• Review program applications
• Respond to inquiries
• Assist with scheduling
• Send appointment confirmations and reminders
• Provide requested program information
• Communicate about enrollment and relevant service updates
• Maintain consent and opt-out records
• Improve the website and application process
• Meet legal, security and operational obligations

5. SMS Communications and Consent

If you voluntarily opt in to receive text messages, Dr. Mindful may send messages regarding your inquiry, scheduling assistance, appointment confirmations and reminders, program information and relevant service updates. Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to unsubscribe or HELP for assistance.

• SMS consent is voluntary.
• SMS consent is not a condition of purchasing or participating in the program.
• Providing a telephone number alone does not constitute SMS consent.
• Opting out of SMS does not prevent you from contacting Dr. Mindful through email.
• Consent records may be retained to document compliance.

6. Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Service Providers

Limited service providers may process information to support:

• Website hosting
• CRM and form management
• Calendar scheduling
• Email and SMS delivery
• Analytics
• Security and technical support

These providers may only use the information necessary to perform their services.

8. Sale of Information

Dr. Mindful does not sell personal information, mobile information, SMS consent records or lead information.

9. Cookies and Analytics

Necessary cookies keep the website working. Analytics cookies are optional and load only after you accept them in the consent banner. If you decline, the application form, scheduling links and all other essential functions continue to work normally. You can change your choice by clearing this site’s stored data in your browser.

10. Data Retention and Security

Information is retained only for as long as reasonably necessary for communication, program administration, compliance and ordinary business records.

We use reasonable administrative and technical measures to protect information, but no method of transmission or storage is completely secure.

11. Privacy Rights and Choices

You may request:

• Access to your information
• Correction of your information
• Deletion of your information
• Withdrawal of communication consent
• SMS opt-out (reply STOP at any time)
• Email unsubscribe

Send requests to infodrmindful@gmail.com.

12. Children’s Privacy

The program and website are intended for adults aged 18 or older.

13. Changes to This Policy

This policy may be updated from time to time. The updated date will appear at the top of this page.

14. Contact Information